Files are great things. You can put just about anything in them. You can also make copies of them (which is basically what a backup is, after all).
The problem arises when you want to make a backup of a file, and another application is using it. Sometimes, it’s nearly impossible to get the other application to let you have a look at its file, even for a second or two. Notably Outlook. Outlook REALLY doesn’t like to have anyone else even look at its data files – meaning that it won’t let you open them if it’s open, and if you are looking at them when it opens, it’ll break.
The solution? In Windows XP, Vista and Windows Server 2003, it’s called the Volume Shadow Copy Service, which will allow you to make a backup of a file (or the system), even when files are open.
We’ve just implemented it in Altexa Backup, and hopefully, it should mean a lot more happy customers!

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